CANCELLATION & REFUND POLICY
We at Bitrontix follow a 30 Day return policy for non-discounted and discounted products shopped from our website – www.bitrontix.us We want you to be fully satisfied with every item you purchase from Bitrontix. If, for valid reason, you are not satisfied with your purchase, we will accept returns within 30 Day after you have received the product if the following conditions are met:
For any product damaged in transit or any manufacturing defect, we will send you a replacement FREE of any costs. No questions asked. In case of return/exchange, We will arrange the pick up for return and courier boy will come and pick it up from you and will hand over the pick up receipt to you.
You can cancel your order online within 1 hour and once the cancellation is approved we will refund the amount within 48 hours and the amount will reflect within 10 working days. Your entire order amount will be refunded via original payment method. An order cannot be cancelled once the item has been shipped.
Customer can initiate the refund request to us within 30 days after receiving the product, Once the returned product is received by Bitrontix. Your order amount will be refunded to the original payment mode.
Shipping charges are non-refundable.
The Management’s decision with regard to damaged/defective product and/or issuance of credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.